Metrofile Cloud Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Redstor Backup Operational

90 days ago

99.96 % uptime

Today

VPC Hosting Operational

90 days ago

99.96 % uptime

Today

VPS Hosting Operational

90 days ago

99.75 % uptime

Today

Backup and Protect Operational

90 days ago

99.98 % uptime

Today

Backup Web Console Operational

90 days ago

100.0 % uptime

Today

Backup Storage Operational

90 days ago

99.96 % uptime

Today

Disaster Recovery Operational

90 days ago

99.96 % uptime

Today

Everfiles Operational

90 days ago

99.96 % uptime

Today

S3 Operational

90 days ago

99.96 % uptime

Today

Internet Connectivity Operational

90 days ago

99.96 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

Patch Management Phase 2 - 12th of July 2025

Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:00 SAST

Scheduled - Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:00
End Time: 02:00
Total: 8hrs
Jul 1, 10:19 SAST

Jul 12, 2025

Patch Management Phase 1 - 11th of July 2025

Completed - The scheduled maintenance has been completed.
Jul 12, 02:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 SAST

Jul 11, 2025

MS365 Backup failures

Resolved - Our backup service provider has found the associated bug causing the issue and this has been hot fixed.

Please contact support@metrofilecloud.com if you are still experiencing issues using C2C backups.
Jul 11, 19:43 SAST

Investigating - We are currently investigating an issue related to clients backing up Office365 using our Cloud-to-Cloud(C2C) backup software.

Currently manual backups work, please run manual backups in the mean time.

We have escalated to our software provider for investigation.
Jul 3, 15:46 SAST

Jul 10, 2025

vCloud Director Upgrade - 10th July 2025

Completed - The scheduled maintenance has been completed.
Jul 10, 20:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:00 SAST

Scheduled - We will be upgrading vCloud Director to a newer version.

Start Time: 16:00
End time: 20:00
Time: 4hrs

vCloud Director will be unavailable for up to an hour during this time.
Jul 9, 10:27 SAST

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

vCloud Director Upgrade - 03 July 2025

Completed - The scheduled maintenance has been completed.
Jul 3, 19:30 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 17:30 SAST

Scheduled - We will be upgrading vCloud Director to the latest version.

Start Time: 17:30
End time: 19:30
Time: 2hrs

vCloud Director will be unavailable for up to an hour.
Jul 3, 11:17 SAST

All Systems Operational

Related

Past Incidents