Investigating - We are currently investigating an issue related to clients backing up Office365 using our Cloud-to-Cloud(C2C) backup software.
Currently manual backups work, please run manual backups in the mean time.
We have escalated to our software provider for investigation.
Jul 03, 2025 - 15:46 SAST
Currently manual backups work, please run manual backups in the mean time.
We have escalated to our software provider for investigation.
Jul 03, 2025 - 15:46 SAST
Redstor Backup
Operational
VPC Hosting
Operational
VPS Hosting
Operational
Backup and Protect
Degraded Performance
Backup Web Console
Degraded Performance
Backup Storage
Degraded Performance
Disaster Recovery
Operational
Everfiles
Operational
S3
Operational
Internet Connectivity
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Patch Management Phase 1 - 11th of July 2025 Jul 11, 2025 18:00 - Jul 12, 2025 02:00 SAST
Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Start Time: 18:00
End Time: 02:00
Total: 8hrs
Posted on Jul 01, 2025 - 10:18 SAST
Start Time: 18:00
End Time: 02:00
Total: 8hrs
Posted on Jul 01, 2025 - 10:18 SAST
Patch Management Phase 2 - 12th of July 2025 Jul 12, 2025 18:00 - Jul 13, 2025 02:00 SAST
Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Start Time: 18:00
End Time: 02:00
Total: 8hrs
Posted on Jul 01, 2025 - 10:19 SAST
Start Time: 18:00
End Time: 02:00
Total: 8hrs
Posted on Jul 01, 2025 - 10:19 SAST