All Systems Operational

Redstor Backup Operational
90 days ago
99.96 % uptime
Today
VPC Hosting Operational
90 days ago
99.96 % uptime
Today
VPS Hosting Operational
90 days ago
99.75 % uptime
Today
Backup and Protect Operational
90 days ago
99.98 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
99.96 % uptime
Today
Disaster Recovery Operational
90 days ago
99.96 % uptime
Today
Everfiles Operational
90 days ago
99.96 % uptime
Today
S3 Operational
90 days ago
99.96 % uptime
Today
Internet Connectivity Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:00 SAST
Scheduled - Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:00
End Time: 02:00
Total: 8hrs

Jul 1, 10:19 SAST
Jul 12, 2025
Completed - The scheduled maintenance has been completed.
Jul 12, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 SAST
Scheduled - Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:00
End Time: 02:00
Total: 8hrs

Jul 1, 10:18 SAST
Jul 11, 2025
Resolved - Our backup service provider has found the associated bug causing the issue and this has been hot fixed.

Please contact support@metrofilecloud.com if you are still experiencing issues using C2C backups.

Jul 11, 19:43 SAST
Investigating - We are currently investigating an issue related to clients backing up Office365 using our Cloud-to-Cloud(C2C) backup software.

Currently manual backups work, please run manual backups in the mean time.

We have escalated to our software provider for investigation.

Jul 3, 15:46 SAST
Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 20:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:00 SAST
Scheduled - We will be upgrading vCloud Director to a newer version.

Start Time: 16:00
End time: 20:00
Time: 4hrs

vCloud Director will be unavailable for up to an hour during this time.

Jul 9, 10:27 SAST
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 19:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 17:30 SAST
Scheduled - We will be upgrading vCloud Director to the latest version.

Start Time: 17:30
End time: 19:30
Time: 2hrs

vCloud Director will be unavailable for up to an hour.

Jul 3, 11:17 SAST