We have picked up an issue with some clients experiencing network issues still, please notify vps@metrofilecloud.com if you are unable to access your system.
We apologise for the disruption caused to your business.
We are waiting feedback from our DC provider on the outage.
Posted May 21, 2025 - 20:26 SAST
Monitoring
Power has been restored and we are investigating issues relating to the outage.
Posted May 21, 2025 - 18:27 SAST
Update
We are continuing to work on a fix for this issue.
Posted May 21, 2025 - 17:40 SAST
Identified
We have identified the issue as a Data Centre wide power outage, we have deployed technicians to the DC and we are busy reapirong systems.
Posted May 21, 2025 - 17:24 SAST
Investigating
We are currently investigating an internet outage with our ISP's.
Posted May 21, 2025 - 17:06 SAST
This incident affected: Redstor Backup, VPC Hosting, VPS Hosting, Disaster Recovery, Everfiles, S3, Internet Connectivity and Backup and Protect (Backup Storage).