Network Incident relating to storage

Incident Report for Metrofile Cloud

Resolved

This incident has been resolved.
Posted Apr 22, 2025 - 14:04 SAST

Monitoring

We have replaced the faulty switch, we are currently monitoring
Posted Apr 11, 2025 - 03:39 SAST

Update

The scheduled maintenance performed last night was unsuccessful due to technical difficulties. The next maintenance window is scheduled for Wednesday the 9th of April at 16:00pm.

We appreciate your patience and will provide further updates as needed.
Posted Apr 04, 2025 - 09:45 SAST

Update

We will be installing the replacement storage switch today at 17:00pm.

There will be no expected downtime.
Posted Apr 03, 2025 - 10:49 SAST

Identified

We have identified an issue with a Storage Fabric Switch.

A replacement is being order to replace this device.

All hosted systems are online and functional, but redundancy has been reduced.
Posted Mar 28, 2025 - 14:48 SAST
This incident affected: VPC Hosting.