Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2026 - 23:00 SAST
Scheduled
Scheduled Maintenance: Data Centre PDU Infrastructure Replacement Date: 11 February 2026– 12 February 2026
Scheduled Impact: No Service Impact Expected
Overview Our Data Centre provider has notified us of a critical infrastructure upgrade involving the Power Distribution Unit (PDU) systems serving our cabinets. This maintenance is required to ensure the highest levels of power redundancy and stability for our infrastructure moving forward.
Maintenance Schedule Work will be performed on the following dates for our cabinets:
February 11 – 12
Times: 23:00 - 05:00 Length: 6 hours
Client Impact: None Expected We anticipate no disruption to client services during this operation. However we are aware that an outage is possible based on the nature of the Maintenance being performed.
Our infrastructure is architected for full high-availability with redundant power feeds. All critical equipment is connected to dual Power Distribution Units (PDUs) (Feed A and Feed B).
When power is cycled on one PDU, the equipment will automatically and seamlessly draw power from the redundant feed.
Our Data Centre provider is fully aware of the criticality of our services and will be closely monitoring all systems during the changeover to ensure stability.
Technical Procedure For transparency, the upgrade will follow this strict three-step protocol to maintain continuous uptime:
Isolation: Power will be switched off on one side of the PDU (e.g., Side A). All equipment loads will temporarily run entirely on the redundant opposite side (Side B).
Rotation: Once the first side is active and stable, the process will be repeated for the opposite side (Side B), with the load transferring to the newly upgraded Side A.
Our Infrastructure team will be monitor our systems during these periods and have remote hands onsite if required.
Please contact vps@metrofilecloud.com if you have further questions or require assistance.
Posted Feb 09, 2026 - 17:48 SAST
This scheduled maintenance affected: Redstor Backup, VPC Hosting, VPS Hosting, Everfiles, S3, Internet Connectivity and Backup and Protect (Backup Web Console, Backup Storage).