MS365 Backup failures

Incident Report for Metrofile Cloud

Investigating

We are currently investigating an issue related to clients backing up Office365 using our Cloud-to-Cloud(C2C) backup software.

Currently manual backups work, please run manual backups in the mean time.

We have escalated to our software provider for investigation.

Posted Jul 03, 2025 - 15:46 SAST

This incident affects: Backup and Protect (Backup Web Console, Backup Storage).