All Systems Operational

Redstor Backup Operational
90 days ago
100.0 % uptime
Today
VPC Hosting Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
100.0 % uptime
Today
Backup and Protect Operational
90 days ago
100.0 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Everfiles Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
99.98 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 23:00 SAST
Scheduled - Scheduled Maintenance: Data Centre UPS Infrastructure Upgrade
Date: 22 January – 22 February 2026 Status: Scheduled Impact: No Service Impact Expected

Overview
Our Data Centre provider has notified us of a critical infrastructure upgrade involving the Uninterruptible Power Supply (UPS) systems serving our facility. This maintenance is required to ensure the highest levels of power redundancy and stability for our infrastructure moving forward.

While the broader maintenance window is scheduled from 22 January to 22 February, specific activity affecting our cabinets will occur on selected dates listed below.

Maintenance Schedule
Work will be performed on the following dates for our cabinets:

January 22 – 23

February 11 – 12

February 18

Times: 23:00 - 06:00
Length: 7 hours

Client Impact: None Expected
We anticipate no disruption to client services during this operation. However we are aware that an outage is possible based on the nature of the Maintenance being performed.

Our infrastructure is architected for full high-availability with redundant power feeds. All critical equipment is connected to dual Power Distribution Units (PDUs) (Feed A and Feed B).

When power is cycled on one PDU, the equipment will automatically and seamlessly draw power from the redundant feed.

Our Data Centre provider is fully aware of the criticality of our services and will be closely monitoring all systems during the changeover to ensure stability.

Technical Procedure
For transparency, the upgrade will follow this strict three-step protocol to maintain continuous uptime:

Isolation: Power will be switched off on one side of the PDU (e.g., Side A). All equipment loads will temporarily run entirely on the redundant opposite side (Side B).

Upgrade: Existing supply cables on the isolated side will be disconnected and replaced with cables fed from the new UPS system. These will be rigorously tested and commissioned.

Rotation: Once the first side is active and stable, the process will be repeated for the opposite side (Side B), with the load transferring to the newly upgraded Side A.

Our Infrastructure team will be monitor our systems during these periods and have remote hands onsite if required.

Please contact vps@metrofilecloud.com if you have further questions or require assistance.

Jan 22, 15:19 SAST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 13:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 SAST
Scheduled - We will be performing a update to our Everfiles Platform, this update has various bug and stability fixes.

Time: 12:00 - 13:00
Impact: Everfiles will be unavailable during this update.

Please contact vps@metrofilecloud.com for any issues experienced after the update

Dec 11, 11:47 SAST
Jan 19, 2026

No incidents reported.