All Systems Operational

Uptime over the past 90 days. View historical uptime.
Redstor Backup Operational
90 days ago
100.0 % uptime
Today
VPC Hosting Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
100.0 % uptime
Today
Backup and Protect Operational
90 days ago
100.0 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
99.8 % uptime
Today
Everfiles Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 26, 2025
Acronis Backup and Protect Maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 SAST
Scheduled - Our service provider is performing updates to our Acronis Backup and Protect console.

Maintenance timeline (GMT +02): 25 November 2025 20:00 PM - 26 November 2025 00:00 AM
Maintenance total duration: 4h 0m
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 25.10 release.
Services may become unavailable for up to 30 minutes during the activity.
Affected by maintenance: Acronis Backup and Protect console
Nov 18, 08:19 SAST
Nov 25, 2025
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025
ISP Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 03:10 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 23:10 SAST
Scheduled - We have received the following from our one ISP:

"Please take note of a Liquid Intelligent Technologies Planned Change scheduled atGlaxo POP on the 21st November 2025 from 22:00 to 22nd November 2025 at 01:00 (GMT: +02:00).We need to upgrade the ASR920 device from IOS version from 6.6.3 to 7.6.2.The current iOS version 6.6.3 is at the end of support as per the vendor & need to upgrade the device version for enhanced support, improved security through vulnerability fixes, new features & better performance.
IMPACT:Services will be down for a maximum duration of3Hrs."

All our services will continue to run on our secondary internet line during this period.
Nov 21, 23:05 SAST
Nov 21, 2025
Acronis Disaster Recovery Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 18:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 SAST
Scheduled - Our service provider is performing maintenance on the power circuits in their Data Center.

Maintenance timeline (GMT +02): 20 November 2025 08:00 AM - 19 November 2025 18:00 PM
Maintenance total duration: 34h 0m
Maintenance details: Acronis Service provider in JNB1 (South Africa) will perform a planned maintenance of the power circuits for improving the overall quality and the stability of the provided services. The activity will be performed on stages for two days.
Services impact: We do not expect any influence of Acronis services, but in some rare circumstances we might experience service degradation during the activity active hours (8:00 AM - 18:00 PM).
Nov 19, 15:40 SAST
Nov 20, 2025
Nov 19, 2025
Cloudflare Incident - 18-11-2025
Resolved - Cloudflare have confirmed that all services are operational.
Nov 19, 10:20 SAST
Update - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 14:49 SAST
Identified - We have identified an issue with some of our Web based applications backed by Cloud Flare in our environment have intermittent connection and timeout issues.

This unfortunately is not something we can control, however we will monitor Cloud Flare's incident and update our page as required.
Nov 18, 14:49 SAST
Acronis Backup and Protect Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 06:19 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:19 SAST
Scheduled - Our service provider is performing maintenance on the power circuits in their Data Center.

Maintenance timeline (GMT +02): 18 November 2025 08:00 AM - 19 November 2025 18:00 PM
Maintenance total duration: 22h 0m
Maintenance details: Acronis Service provider in JNB1 (South Africa) will perform a planned maintenance of the power circuits for improving the overall quality and the stability of the provided services. The activity will be performed on stages for two days.
Services impact: We do not expect any influence of Acronis services, but in some rare circumstances we might experience service degradation during the activity active hours (8:00 AM - 18:00 PM).
Nov 18, 08:17 SAST
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025
Patch Management Phase 2 - 15-11-2025
Completed - The scheduled maintenance has been completed.
Nov 16, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 18:30 SAST
Scheduled - Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs
Nov 11, 12:28 SAST
Nov 15, 2025
Patch Management Phase 1 - 14-11-2025
Completed - The scheduled maintenance has been completed.
Nov 15, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:30 SAST
Scheduled - Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs
Nov 11, 12:27 SAST
Nov 14, 2025
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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