18:00 – RDP Tool Update & Server Reboots The RDP Tool update has been deployed. Any servers that have not yet completed the update will be rebooted at 18:00 to finalize the installation ahead of this evening's maintenance window.
20:00 – Windows Server Security Patching Scheduled Windows Server security patching will commence at 20:00 as part of our regular maintenance cycle to ensure all systems receive the latest Microsoft security updates.
Post-Maintenance Verification We recommend testing connectivity to your systems once the maintenance window has completed.
If you experience any issues accessing your systems after the maintenance window, please contact our after-hours support team:
We will deploy these updates this weekend as part of our scheduled patching cycle. To ensure continued secure and reliable connectivity to your systems, we are also rolling out an update to our RDP tooling across our client base ahead of the Windows patching. This update can be applied to live systems without disruption, but requires a reboot, which our technical team will perform out of hours.
Schedule: Tonight (after hours): RDP tooling update and reboots Tomorrow night: Windows Server security patching
In some niche cases with clients with older versions, a reboot during the day may be required.
No action is required from your side. If you experience any connectivity issues following the maintenance windows, please contact our support team.
Jul 16, 2026 - 12:27 SAST
VPC Hosting
Operational
90 days ago
100.0
% uptime
Today
VPS Hosting
Operational
90 days ago
100.0
% uptime
Today
Backup and Protect
Operational
90 days ago
100.0
% uptime
Today
Backup Web Console
Operational
90 days ago
100.0
% uptime
Today
Backup Storage
Operational
90 days ago
100.0
% uptime
Today
Disaster Recovery
Operational
90 days ago
100.0
% uptime
Today
Everfiles
Operational
90 days ago
100.0
% uptime
Today
S3
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
99.62
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Start Time: 18:30 End Time: 02:30 Total: 8hrs Posted on
Jul 17, 2026 - 18:11 SAST
Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Start Time: 18:30 End Time: 02:30 Total: 8hrs Posted on
Jul 17, 2026 - 18:13 SAST
Past Incidents
Jul 19, 2026
No incidents reported today.
Jul 18, 2026
No incidents reported.
Jul 17, 2026
Unresolved incident: Security Updates and RDP Tooling Patch.