Monitoring - We have identified the issue pertaining to a specific host in our cluster, we have isolated the host from the cluster and we are investigating. Internet Connectivity outage was related to this host.

Please report any connectivity issues over the weekend to our support team.

Jun 19, 2026 - 17:00 SAST
Investigating - We are investigating reports of Internet related connectivity
Jun 19, 2026 - 16:18 SAST
VPC Hosting Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
99.99 % uptime
Today
Backup and Protect Operational
90 days ago
100.0 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Everfiles Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
99.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Metrofile Cloud Backup & Protect Maintenance Jun 24, 2026 21:30 - Jun 25, 2026 01:30 SAST

Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 21:30 PM 24 June 2026 - 01:30 AM 25 June 2026
Maintenance total duration: 4h 0m
Affected by maintenance: Services may become unavailable for up to 2 hours during the activity.

Posted on Jun 15, 2026 - 12:21 SAST

Metrofile Cloud Backup & Protect Maintenance Jun 29, 2026 20:00 - Jun 30, 2026 00:00 SAST

Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 20:00 PM 29 June 2026 - 00:00 AM 30 June 2026
Maintenance total duration: 4h 0m
Affected by maintenance: Services may become unavailable for up to 30 minutes during the activity.
Release notes will be available upon request.

Posted on Jun 15, 2026 - 15:18 SAST
Jun 21, 2026

No incidents reported today.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

Unresolved incident: Internet Connectivity Issue.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:00 SAST
Scheduled - Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 18:00 PM 11 June 2026 - 04:00 AM 12 June 2026
Maintenance total duration: 10h 0m
Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part.
Release notes will be available upon request.

May 18, 12:21 SAST
Jun 11, 2026
Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:00 SAST
Scheduled - Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 18:00 PM 09 June 2026 - 04:00 AM 10 June 2026
Maintenance total duration: 10h 0m
Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part.
Release notes will be available upon request.

May 18, 12:14 SAST
Jun 9, 2026
Completed - The scheduled maintenance has been completed.
Jun 9, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:00 SAST
Scheduled - Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 18:00 PM 08 June 2026 - 04:00 AM 09 June 2026
Maintenance total duration: 10h 0m
Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part.
Release notes will be available upon request.

May 18, 12:20 SAST
Jun 8, 2026
Jun 7, 2026

No incidents reported.