Update - Updated Maintenance Schedule

18:00 – RDP Tool Update & Server Reboots
The RDP Tool update has been deployed. Any servers that have not yet completed the update will be rebooted at 18:00 to finalize the installation ahead of this evening's maintenance window.

20:00 – Windows Server Security Patching
Scheduled Windows Server security patching will commence at 20:00 as part of our regular maintenance cycle to ensure all systems receive the latest Microsoft security updates.

Post-Maintenance Verification
We recommend testing connectivity to your systems once the maintenance window has completed.

If you experience any issues accessing your systems after the maintenance window, please contact our after-hours support team:

Email: support@irontree.co.za
Phone: 076 102 9813

Our team will be available to provide prompt assistance if required.

Jul 17, 2026 - 13:44 SAST
Identified - Microsoft has released critical security updates for Windows Server as part of its July 2026 Patch Tuesday.

Details here: https://www.bleepingcomputer.com/news/microsoft/microsoft-july-2026-patch-tuesday-fixes-massive-570-flaws-3-zero-days/

We will deploy these updates this weekend as part of our scheduled patching cycle.
To ensure continued secure and reliable connectivity to your systems, we are also rolling out an update to our RDP tooling across our client base ahead of the Windows patching. This update can be applied to live systems without disruption, but requires a reboot, which our technical team will perform out of hours.

Schedule:
Tonight (after hours): RDP tooling update and reboots
Tomorrow night: Windows Server security patching

In some niche cases with clients with older versions, a reboot during the day may be required.

No action is required from your side. If you experience any connectivity issues following the maintenance windows, please contact our support team.

Jul 16, 2026 - 12:27 SAST
VPC Hosting Operational
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100.0 % uptime
Today
VPS Hosting Operational
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Backup and Protect Operational
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Backup Web Console Operational
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Backup Storage Operational
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Disaster Recovery Operational
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Everfiles Operational
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S3 Operational
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Internet Connectivity Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Patch Management Phase 1 - 17 July 2026 Jul 17, 2026 18:30 - Jul 18, 2026 02:30 SAST

Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs

Posted on Jul 17, 2026 - 18:11 SAST

Patch Management Phase 2 - 18 July 2026 Jul 18, 2026 18:30 - Jul 19, 2026 02:30 SAST

Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs

Posted on Jul 17, 2026 - 18:13 SAST
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Unresolved incident: Security Updates and RDP Tooling Patch.

Jul 16, 2026
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.