Update - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 2025 - 14:49 SAST
Nov 18, 2025 - 14:49 SAST
Identified - We have identified an issue with some of our Web based applications backed by Cloud Flare in our environment have intermittent connection and timeout issues.
This unfortunately is not something we can control, however we will monitor Cloud Flare's incident and update our page as required.
Nov 18, 2025 - 14:49 SAST
This unfortunately is not something we can control, however we will monitor Cloud Flare's incident and update our page as required.
Nov 18, 2025 - 14:49 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 08:19 SAST
Nov 18, 2025 - 08:19 SAST
Scheduled - Our service provider is performing maintenance on the power circuits in their Data Center.
Maintenance timeline (GMT +02): 18 November 2025 08:00 AM - 19 November 2025 18:00 PM
Maintenance total duration: 22h 0m
Maintenance details: Acronis Service provider in JNB1 (South Africa) will perform a planned maintenance of the power circuits for improving the overall quality and the stability of the provided services. The activity will be performed on stages for two days.
Services impact: We do not expect any influence of Acronis services, but in some rare circumstances we might experience service degradation during the activity active hours (8:00 AM - 18:00 PM).
Nov 18, 2025 08:19 - Nov 19, 2025 06:19 SAST
Maintenance timeline (GMT +02): 18 November 2025 08:00 AM - 19 November 2025 18:00 PM
Maintenance total duration: 22h 0m
Maintenance details: Acronis Service provider in JNB1 (South Africa) will perform a planned maintenance of the power circuits for improving the overall quality and the stability of the provided services. The activity will be performed on stages for two days.
Services impact: We do not expect any influence of Acronis services, but in some rare circumstances we might experience service degradation during the activity active hours (8:00 AM - 18:00 PM).
Nov 18, 2025 08:19 - Nov 19, 2025 06:19 SAST
Redstor Backup
Operational
VPC Hosting
Operational
VPS Hosting
Major Outage
Backup and Protect
Under Maintenance
Backup Web Console
Operational
Backup Storage
Under Maintenance
Disaster Recovery
Under Maintenance
Everfiles
Operational
S3
Operational
Internet Connectivity
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Acronis Backup and Protect Maintenance Nov 25, 2025 20:00 - Nov 26, 2025 00:00 SAST
Our service provider is performing updates to our Acronis Backup and Protect console.
Maintenance timeline (GMT +02): 25 November 2025 20:00 PM - 26 November 2025 00:00 AM
Maintenance total duration: 4h 0m
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 25.10 release.
Services may become unavailable for up to 30 minutes during the activity.
Affected by maintenance: Acronis Backup and Protect console
Posted on Nov 18, 2025 - 08:19 SAST
Maintenance timeline (GMT +02): 25 November 2025 20:00 PM - 26 November 2025 00:00 AM
Maintenance total duration: 4h 0m
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 25.10 release.
Services may become unavailable for up to 30 minutes during the activity.
Affected by maintenance: Acronis Backup and Protect console
Posted on Nov 18, 2025 - 08:19 SAST