All Systems Operational

Redstor Backup Operational
90 days ago
100.0 % uptime
Today
VPC Hosting Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
99.99 % uptime
Today
Backup and Protect Operational
90 days ago
100.0 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Everfiles Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Completed - The scheduled maintenance has been completed.
Apr 15, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 SAST
Scheduled - Maintenance timeline (GMT +02): 14 April 2026 18:00 PM - 15 April 2026 04:00 AM
Maintenance total duration: 10h 0m
Maintenance details: Acronis Cloud Team will update the Acronis Cyber Infrastructure cluster to the next version to improve the overall quality of the provided services, including stability and security.
Services impact: No service interruption is expected. However, some storage-related operations may be delayed during the update, which could impact backup and restore, file sync and share and disaster recovery services performance.

Apr 7, 08:57 SAST
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Resolved - This incident has been resolved.
Apr 10, 10:03 SAST
Update - Based on our internal testing, systems have been restored. We will close out the incident once we have confirmation from Acronis.
Apr 8, 15:38 SAST
Monitoring - We have been notified by Acronis that the Disaster Recovery Web Console is having issues.

Service impact: Some customers might be unable to reach Management Console.
Affected by incident: Management console

We are busy monitoring this with Acronis and will provide feedback once resolved.

Apr 8, 14:52 SAST
Apr 9, 2026

No incidents reported.

Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:00 SAST
Scheduled - Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version.
Maintenance timeline (GMT +02): 18:00 PM 07 April 2026 - 04:00 AM 08 April 2026
Maintenance total duration: 10h 0m
Affected by maintenance: No service interruption is expected. However, some storage-related operations may be delayed during the update.

Mar 30, 15:32 SAST
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.