All Systems Operational

Uptime over the past 90 days. View historical uptime.
VPC Hosting Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
100.0 % uptime
Today
Backup and Protect Operational
90 days ago
100.0 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Everfiles Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patch Management Phase 1 - 17 July 2026 Jul 17, 2026 18:30 - Jul 18, 2026 02:30 SAST

Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs
Posted on Jul 17, 2026 - 18:11 SAST

Patch Management Phase 2 - 18 July 2026 Jul 18, 2026 18:30 - Jul 19, 2026 02:30 SAST

Metrofile Cloud will be performing critical windows security patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.

Start Time: 18:30
End Time: 02:30
Total: 8hrs
Posted on Jul 17, 2026 - 18:13 SAST

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Security Updates and RDP Tooling Patch
Resolved - This incident has been resolved.
Aug 3, 10:02 SAST
Update - Updated Maintenance Schedule

18:00 – RDP Tool Update & Server Reboots
The RDP Tool update has been deployed. Any servers that have not yet completed the update will be rebooted at 18:00 to finalize the installation ahead of this evening's maintenance window.

20:00 – Windows Server Security Patching
Scheduled Windows Server security patching will commence at 20:00 as part of our regular maintenance cycle to ensure all systems receive the latest Microsoft security updates.

Post-Maintenance Verification
We recommend testing connectivity to your systems once the maintenance window has completed.

If you experience any issues accessing your systems after the maintenance window, please contact our after-hours support team:

Email: support@irontree.co.za
Phone: 076 102 9813

Our team will be available to provide prompt assistance if required.
Jul 17, 13:44 SAST
Identified - Microsoft has released critical security updates for Windows Server as part of its July 2026 Patch Tuesday.

Details here: https://www.bleepingcomputer.com/news/microsoft/microsoft-july-2026-patch-tuesday-fixes-massive-570-flaws-3-zero-days/

We will deploy these updates this weekend as part of our scheduled patching cycle.
To ensure continued secure and reliable connectivity to your systems, we are also rolling out an update to our RDP tooling across our client base ahead of the Windows patching. This update can be applied to live systems without disruption, but requires a reboot, which our technical team will perform out of hours.

Schedule:
Tonight (after hours): RDP tooling update and reboots
Tomorrow night: Windows Server security patching

In some niche cases with clients with older versions, a reboot during the day may be required.

No action is required from your side. If you experience any connectivity issues following the maintenance windows, please contact our support team.
Jul 16, 12:27 SAST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Intermittent Calling Issues
Resolved - Our pbx system is fully operation.
Jul 31, 16:47 SAST
Investigating - We have noticed that calls to and from our Office Line are dropping intermittently. We have logged an urgent request with our PBX Provider and they are actively investigating the issue. If you are unable to reach us on our Landline, please log a Ticket with the relevant department.

accounts@irontree.co.za
techsupport@irontree.co.za
sales@irontree.co.za
vps@irontree.co.za

For urgent assistance, please contact us on our After Hours Numbers:

072 595 1066 - Tech Support
076 102 9813 - Hosting Support

Further updates to follow as soon as feedback has been received from our Vendor.
Jul 31, 10:46 SAST

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

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