Monitoring - We have identified the issue pertaining to a specific host in our cluster, we have isolated the host from the cluster and we are investigating. Internet Connectivity outage was related to this host.
Please report any connectivity issues over the weekend to our support team.
Jun 19, 2026 - 17:00 SAST
Investigating - We are investigating reports of Internet related connectivity
Jun 19, 2026 - 16:18 SAST
VPC Hosting
Operational
90 days ago
100.0
% uptime
Today
VPS Hosting
Operational
90 days ago
99.99
% uptime
Today
Backup and Protect
Operational
90 days ago
100.0
% uptime
Today
Backup Web Console
Operational
90 days ago
100.0
% uptime
Today
Backup Storage
Operational
90 days ago
100.0
% uptime
Today
Disaster Recovery
Operational
90 days ago
100.0
% uptime
Today
Everfiles
Operational
90 days ago
100.0
% uptime
Today
S3
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
99.61
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version. Maintenance timeline (GMT +02): 21:30 PM 24 June 2026 - 01:30 AM 25 June 2026 Maintenance total duration: 4h 0m Affected by maintenance: Services may become unavailable for up to 2 hours during the activity. Posted on
Jun 15, 2026 - 12:21 SAST
Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version. Maintenance timeline (GMT +02): 20:00 PM 29 June 2026 - 00:00 AM 30 June 2026 Maintenance total duration: 4h 0m Affected by maintenance: Services may become unavailable for up to 30 minutes during the activity. Release notes will be available upon request. Posted on
Jun 15, 2026 - 15:18 SAST
Completed -
The scheduled maintenance has been completed.
Jun 12, 04:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:00 SAST
Scheduled -
Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version. Maintenance timeline (GMT +02): 18:00 PM 11 June 2026 - 04:00 AM 12 June 2026 Maintenance total duration: 10h 0m Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part. Release notes will be available upon request.
May 18, 12:21 SAST
Completed -
The scheduled maintenance has been completed.
Jun 10, 04:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:00 SAST
Scheduled -
Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version. Maintenance timeline (GMT +02): 18:00 PM 09 June 2026 - 04:00 AM 10 June 2026 Maintenance total duration: 10h 0m Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part. Release notes will be available upon request.
May 18, 12:14 SAST
Completed -
The scheduled maintenance has been completed.
Jun 9, 04:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:00 SAST
Scheduled -
Maintenance details: Metrofile Cloud Backup & Protect cloud components will be updated to the latest version. Maintenance timeline (GMT +02): 18:00 PM 08 June 2026 - 04:00 AM 09 June 2026 Maintenance total duration: 10h 0m Affected by maintenance: No full service interruption is expected. However, during the update, storage-related operations may experience delays or temporary failures. including intermittent operation failures. Any experienced delays will resolve on their own with no action required on your part. Release notes will be available upon request.
May 18, 12:20 SAST