Partial System Outage

Uptime over the past 90 days. View historical uptime.
Redstor Backup Operational
90 days ago
99.96 % uptime
Today
VPC Hosting Operational
90 days ago
99.96 % uptime
Today
VPS Hosting Major Outage
90 days ago
99.64 % uptime
Today
Backup and Protect Operational
90 days ago
99.98 % uptime
Today
Backup Web Console Operational
90 days ago
100.0 % uptime
Today
Backup Storage Operational
90 days ago
99.96 % uptime
Today
Disaster Recovery Operational
90 days ago
99.96 % uptime
Today
Everfiles Operational
90 days ago
99.96 % uptime
Today
S3 Operational
90 days ago
99.96 % uptime
Today
Internet Connectivity Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patch Management Phase 1 June-13 Jun 13, 2025 18:30 - Jun 14, 2025 02:30 SAST

Metrofile Cloud will be performing critical windows patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Posted on Jun 09, 2025 - 10:50 SAST

Patch Management Phase 2 June-14 Jun 14, 2025 18:30 - Jun 15, 2025 02:30 SAST

Metrofile Cloud will be performing critical windows patching on all IronTree hosted servers that opted in for patch management. Patching uses a large amount of resources during installation and usually reboots are required. Please check your systems after the patching cycle has completed and feedback to our support if you have any issues at vps@metrofilecloud.com.
Posted on Jun 09, 2025 - 10:51 SAST
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Infrastructure Network Update
Completed - The scheduled maintenance has been completed.
Jun 10, 22:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:00 SAST
Scheduled - We are making an important upgrade to our network infrastructure to prepare for the rollout of new, enhanced services and to improve the overall efficiency and scalability of our network. This work is crucial for future stability and the expansion of the services you utilize.

Date: 10-06-2025
Time: 18:00
Hours: 4
Affected: There is no downtime expected

We apologise for the short notice.
Jun 10, 16:19 SAST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Acronis Backup and Protect Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 21:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 SAST
Scheduled - Our service provider is performing updates to our Backup and Protect console.

Maintenance timeline (GMT +02): 05 June 2025 20:00 PM
Maintenance total duration: 1h 0m
Maintenance details: Acronis Cloud Team will will carry on maintenance of Acronis Monitoring services, switching to newer and more reliable database instance. This migration is essential to ensure optimal performance, security, and stability of our services.
Services may become unavailable for up to 30 minutes during the activity.
Affected by maintenance: Acronis Backup and Protect console
May 16, 13:55 SAST
Jun 4, 2025
Backup and Protect Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 22:00 SAST
Scheduled - Our service provider will be upgrading our backup platform to the latest version.

Date: 03 June 2025
Time: 22:00
Hours: 4 hours
Impact: Backup Console access and Backup/Restore functionality may be unavailable for up to 2 hours
May 27, 16:32 SAST
Jun 3, 2025
DR Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 01:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 21:30 SAST
Scheduled - Our service provider will be performing a software update on our DR cluster.

Date: 02 June 2025
Time: 21:00
Hours: 4
Impact: Services may become unavailable for up to 2 hours during this window
May 27, 13:23 SAST
Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage