Update - Based on our internal testing, systems have been restored. We will close out the incident once we have confirmation from Acronis.
Apr 08, 2026 - 15:38 SAST
Apr 08, 2026 - 15:38 SAST
Monitoring - We have been notified by Acronis that the Disaster Recovery Web Console is having issues.
Service impact: Some customers might be unable to reach Management Console.
Affected by incident: Management console
We are busy monitoring this with Acronis and will provide feedback once resolved.
Apr 08, 2026 - 14:52 SAST
Service impact: Some customers might be unable to reach Management Console.
Affected by incident: Management console
We are busy monitoring this with Acronis and will provide feedback once resolved.
Apr 08, 2026 - 14:52 SAST
Redstor Backup
Operational
VPC Hosting
Operational
VPS Hosting
Operational
Backup and Protect
Operational
Backup Web Console
Operational
Backup Storage
Operational
Disaster Recovery
Operational
Everfiles
Operational
S3
Operational
Internet Connectivity
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Acronis Backup & Protect Maintenance Apr 14, 2026 18:00 - Apr 15, 2026 04:00 SAST
Maintenance timeline (GMT +02): 14 April 2026 18:00 PM - 15 April 2026 04:00 AM
Maintenance total duration: 10h 0m
Maintenance details: Acronis Cloud Team will update the Acronis Cyber Infrastructure cluster to the next version to improve the overall quality of the provided services, including stability and security.
Services impact: No service interruption is expected. However, some storage-related operations may be delayed during the update, which could impact backup and restore, file sync and share and disaster recovery services performance.
Posted on Apr 07, 2026 - 08:57 SAST
Maintenance total duration: 10h 0m
Maintenance details: Acronis Cloud Team will update the Acronis Cyber Infrastructure cluster to the next version to improve the overall quality of the provided services, including stability and security.
Services impact: No service interruption is expected. However, some storage-related operations may be delayed during the update, which could impact backup and restore, file sync and share and disaster recovery services performance.
Posted on Apr 07, 2026 - 08:57 SAST