Update - The scheduled maintenance performed last night was unsuccessful due to technical difficulties. The next maintenance window is scheduled for Wednesday the 9th of April at 16:00pm.
We appreciate your patience and will provide further updates as needed.
Apr 04, 2025 - 09:45 SAST
We appreciate your patience and will provide further updates as needed.
Apr 04, 2025 - 09:45 SAST
Update - We will be installing the replacement storage switch today at 17:00pm.
There will be no expected downtime.
Apr 03, 2025 - 10:49 SAST
There will be no expected downtime.
Apr 03, 2025 - 10:49 SAST
Identified - We have identified an issue with a Storage Fabric Switch.
A replacement is being order to replace this device.
All hosted systems are online and functional, but redundancy has been reduced.
Mar 28, 2025 - 14:48 SAST
A replacement is being order to replace this device.
All hosted systems are online and functional, but redundancy has been reduced.
Mar 28, 2025 - 14:48 SAST
Redstor Backup
Operational
VPS Hosting
Degraded Performance
Backup and Protect
Operational
Backup Web Console
Operational
Backup Storage
Operational
Disaster Recovery
Operational
Everfiles
Operational
S3
Operational
Internet Connectivity
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Backup and Protect Maintenance Apr 7, 2025 22:00 - Apr 8, 2025 02:00 SAST
Our service provider is performing updates to our Backup and Protect console.
Maintenance timeline (GMT +02): 07 April 2025 10:00 PM - 08 April 2025 02:00 AM
Maintenance total duration: 4h 0m
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 25.03 release.
Release notes will be available https://dl.managed-protection.com/u/baas/rn/25.03/en-US/AcronisCyberCloud_relnotes.htm
Affected by maintenance: Backup and Protect Web Console
Posted on Apr 01, 2025 - 10:48 SAST
Maintenance timeline (GMT +02): 07 April 2025 10:00 PM - 08 April 2025 02:00 AM
Maintenance total duration: 4h 0m
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 25.03 release.
Release notes will be available https://dl.managed-protection.com/u/baas/rn/25.03/en-US/AcronisCyberCloud_relnotes.htm
Affected by maintenance: Backup and Protect Web Console
Posted on Apr 01, 2025 - 10:48 SAST
Vodacom Network Maintenance Apr 9, 2025 11:00-15:00 SAST
Description: Vodacom is upgrading their firmware on their ASR device
Clients utilising the old Vodacom IP range may have no connectivity during this window, this is managed by Vodacom technicians.
After-hours support will be on standby.
Date: 09-04-2025 to 10-04-2025
Hours: Between 11:00pm and 03:00am
Posted on Mar 27, 2025 - 16:11 SAST
Clients utilising the old Vodacom IP range may have no connectivity during this window, this is managed by Vodacom technicians.
After-hours support will be on standby.
Date: 09-04-2025 to 10-04-2025
Hours: Between 11:00pm and 03:00am
Posted on Mar 27, 2025 - 16:11 SAST